Delivery and Shipping Policy

At Xmas Jackets, we aim to deliver your order safely and on time. By placing an order on xmasjackets.com, you agree to this policy.

Shipping Destinations

We ship to domestic addresses and selected international destinations.

Processing and Delivery Time

Orders are processed within 1 to 3 business days. Standard delivery takes 7 to 10 business days, while customized items may require up to 15 business days. Once your order is dispatched, we will email you a tracking number.

Shipping Costs

We offer free shipping on all orders, with no minimum purchase required.

Customs and Duties

International orders may be subject to customs duties or taxes. These charges are the responsibility of the buyer.

Locations We Do Not Ship To

We are unable to deliver to P.O. box addresses, military (APO/FPO) addresses, or sanctioned countries.

Customer Responsibility

Please provide a complete and accurate shipping address and contact details. We are not responsible for delays or failed deliveries caused by incorrect information. Addresses cannot be changed once an order has been dispatched.

Delays, Loss, or Damage

If your parcel is delayed, lost, or arrives damaged, please contact us immediately.

Policy Updates

We may update this policy at any time without prior notice.